What is Ramp?

Legislation enacted June 18, 2001 established the Responsible Alcohol Management Program, which is a voluntary certification that provides incentives for licensees who participate and complete five components. Act 26 of 2006 requires any licensee who has been found guilty by the Administrative Law Judge of sales to minors or visibly intoxicated persons to comply with RAMP for a period of up to one year. A licensee may also be mandated to complete RAMP as part of a conditional licensing agreement (CLA). RAMP is the umbrella term used to describe this collection of training and resources available to licensees and their employees. Completion of the program provides certification to the licensed establishment for two years. In order to comply, the establishment must complete all parts of the program, which include: Owner/Manager Training, Server/Seller Training, New Employee Orientation, Signage, and Affidavit Request for RAMP Certification.

  1. Owner/Manager Training – In order to comply with this component, an owner and/or the PLCB approved manager must attend a free training that is offered by the Pennsylvania Liquor Control Board.Act 113 of 2011 requires all managers approved by the PLCB to complete this training component within 180 days of approval, unless successfully completed within the previous two years. These trainings are offered throughout the Commonwealth in various locations. A list of all scheduled trainings can be found on our website at www.lcb.state.pa.us/PLCB/index.htm (Click on Alcohol Education, RAMP Quick Links, Owner/Manager Training).
  2. Server/Seller Training – This component is the focus of today’s training. In order to fulfill this requirement, at least 50% of the licensee’s alcohol service staff must attend. Included in that group is anyone who serves alcohol and/or checks IDs, as well as owners and managers. This percentage must be maintained at all times. Trainees are required to complete a course examination and must receive an 80% or better in order to receive credit for participating in this course. Licensees may choose to participate in a classroom training conducted by an independent trainer who has been approved by the PLCB or participate in an online training offered by a PLCB-approved provider. A list of all approved trainers/providers is available on our website at www.lcb.state.pa.us/PLCB/index.htm (click on Alcohol Education, RAMP Quick Links, Server/Seller Training). The list changes periodically, therefore, please make sure you have an up-to-date list before scheduling training. Note:Act 11 of 2011 requires all alcohol service personnel working at an off-premises catering event be RAMP server/seller trained.
  3. New Employee Orientation – The third component consists of an orientation for all employees. The PLCB will provide the orientation form and appropriate learning materials. It is the sole responsibility of the licensee to ensure that either the owner, manager, or a designated instructor conducts the orientation. Licensees shall maintain these records consisting of the name of the employee, date of hire, date of orientation, and the name of the individual who conducted the orientation.
  4. Signage – The fourth component consists of displaying posters or signs regarding responsible alcohol service. Appropriate signage is available from the PLCB. However, the licensee may use other signage, providing that it is equivalent size, number, and content of the PLCB’s signage. Signage must be prominently displayed so that it can be easily observed by patrons. Licensees shall be responsible for posting and maintaining the signage at all times.
    Signage shall minimally include the following information:
    - Acceptable forms of ID; and
    - Refusal of alcohol service to minors and visibly intoxicated patrons.
  5. Affidavit Request for RAMP Certification – After completion of all four listed requirements, the fifth and final component requires the licensee tosubmit a completed Affidavit Request for RAMP Certification form (PLCB – 2427). Forms may be obtained by contacting your regional RAMP office or on the PLCB’s website at www.lcb.state.pa.us/PLCB/index.htm. Original completed forms must be mailed to your regional RAMP office. Licensee will receive certification providing all requirements are met.

Maintaining Compliance:

Once the establishment has become RAMP certified, it’s up to the management to maintain compliance.

  • If an owner or manager who participated in the Owner/Manager Training changes, the new (or another) owner/manager has 60 days to complete training.
  • If the number of server/seller trained employees falls below 50%, additional employees must be trained within 60 days.
  • It is recommended that the new employee orientation be completed on or before the first day ofemployment as a member of the licensee’s alcohol service staff but must be completed within 30 days of his/her hire date.
  • Add all new employees to the alcohol service staff roster.
  • Maintain posting of signs at all times.

Note:Failure to maintain the above guidelines may void your certification.